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OrCAD Capture CIS Start Page shows installed version as "Undetermined"

Problem

OrCAD Capture Start Page shows the installed / latest Hotfix version as "Undetermined". How can I make the installed / latest version correct (instead of undetermined) at Start Page?

Solution

If "Your Channel Partner" is not selected from the drop-down, the installed version will be shown as "Undetermined". 

Select one of the Channel Partner from the drop-down to see the correct version information: